About Reputation Defense
Protect your online business reputation.
Get Alerts When Customers Review Your Business
Know what your customers are saying about your business.
Act Fast to Improve Your Reputation
Protect your business’s reputation by reporting spam and false or inappropriate reviews. Reply to reviews to minimize the impact of bad reviews and thank those who compliment your business.
Measure the Impact of Online Ratings
See how changes in your online reputation impact your revenue. Find out which rating sites are most used by your customers. Compare your reputation trends to other similar businesses.
Reputation Defense makes it easy to read and respond to all your reviews in one place.
Features and Benefits
Use Reputation Defense online to ...
- Filter reviews from reputation sites like Google, Yelp, TripAdvisor, OpenTable and Foursquare
- Find reviews using simple filters
- Reply to reviews in seconds
- Report inappropriate content
- Discuss reviews with your employees to understand customer complaints
Check your email for ...
- Alerts when you receive a new online review so you can act on it immediately
- Changes in your online star ratings that could impact revenue
- Weekly and monthly summaries of ratings and reviews so you can discuss changes with your staff